Informativa sulle spedizioni

SHIPPING POLICY

This website is operated by ALVO Atelier, a sole proprietorship registered in Sweden

Processing time
All orders are processed within 1–3 business days. Processing times may be extended during peak periods.

Shipping and delivery
Estimated delivery times:

Europe: 3–7 business days
International: 5–12 business days

Delivery times are estimates and not guaranteed. Delays may occur due to circumstances beyond our control, including customs procedures and third-party logistics providers.

Shipping costs
Shipping costs are calculated at checkout based on destination and order value.

Risk and delivery
Risk of loss or damage to products transfers to the customer upon successful delivery.

We are not responsible for delays, losses, or damages caused by third-party shipping providers beyond our reasonable control.

Customs, duties and taxes
For orders shipped outside the European Union, import duties, taxes, and customs fees may apply. These charges are the responsibility of the customer.

Order tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.

Incorrect shipping information
Customers are responsible for providing accurate shipping details. We are not liable for orders delivered to incorrect addresses provided at checkout.

Contact
For any shipping-related inquiries, please contact us at:
Info@alvoatelier.com

ALVO Atelier
Anna Eriksson
Sweden